Privacy Policy

Photos you upload

This section describes the staging tool at stagemls.com. If your agent sent you a link to upload photos of your home, different rules apply — see Win Kit photo uploads (for sellers) below.

Photos are resized in your browser before upload. We use one subprocessor to render and quality-check your photos: Google, via its Gemini API. Each photo is sent to that API solely to (1) generate your staged image and (2) run the automatic quality check that compares the render against your original before you see it, then the result is returned to you. We never sell your photos, and we never use them for our own advertising. We do not store your original photos on our servers. Staged renders are not stored either, with one exception: in batch and listing mode every staged render that passes the quality check — including alternates you asked for — is briefly cached on our servers as a reference, so the same furniture can carry across the other photos of your listing. Those cached renders are deleted within 24 hours — usually within the hour — by an automatic purge. Separately, when you continue from a free preview into the paid workspace, your photos and settings are saved in your own browser's storage on that device (not on our servers) until you open or discard them there; clearing site data removes them. Google's own handling of content sent to its API (including whether it is retained or used to improve Google's models) is governed by Google's API terms, not this policy — see Google's API Terms of Service and Gemini API Additional Terms for their current commitments.

Win Kit photo uploads (for sellers)

This section applies only if your agent sent you a StageMLS upload link. It does not apply to the staging tool described above, and that section does not apply here.

Photos you upload through your agent's link are stored. This is the one place StageMLS keeps your original photos. They are kept as part of a permanent record of the listing — the originals, the staged versions made from them, and a note of which staged image came from which photo. Nothing here is deleted automatically when the home sells.

Google, via its Gemini API, processes these photos to produce the staged versions, exactly as described for the staging tool above — including the part about Google's own terms, not this policy, governing what Google does with what it receives.

Your photos are not published anywhere public. They are stored privately and can only be opened through your agent's kit page — there is no public web address for them, so they cannot be found by searching or by guessing a link.

When you ask us to remove a photo. We delete the picture — the original and any staged versions we made from it. The links stop working and it comes off your listing page. Because these photos are served privately and never cached by browsers or content networks, there is no public copy left behind to expire.

We keep a short record that the photo existed: a fingerprint of the file (a string of letters and numbers — the picture cannot be rebuilt from it), when it arrived, and which staged images came from it. We keep that on purpose, and it is worth saying plainly rather than burying: the record that a photo existed and where it came from is what makes your listing kit auditable — your agent can always show where every image in the listing came from. The image itself is deleted when you ask. That record contains no photo, no name, and no email address — and we never asked you for your name or your email.

One thing we can't do: if the photo was already downloaded or forwarded by someone, we can't reach those copies. Nobody can.

How to ask. Tell your agent — they can reach us, and it is the route we can answer on, because we hold no contact details for you. You can also send a written request through the support form; we read those, but without an email address from you we may not be able to write back, so please tell your agent as well. If you would rather we also removed the property address from our records, tell your agent — that address came to us from them, and we'll handle it together.

Information we store

• Email addresses you submit to the early-access waitlist or the support form, plus your support message. Used only to respond and to notify you about StageMLS. Never sold or shared for marketing.
• Render metadata(style chosen, timing, cost, pass/fail of the quality check, and the quality checker's short diagnostic notes — brief text that can describe what's in the render). No photos or rendered images are attached to this log.
• Reference renders: in batch and listing mode only, every staged render that passes the quality check (alternates included) is cached so furniture stays consistent across your listing, then deleted within 24 hours (usually within the hour). Single-photo renders on the free tool are never cached.
• A salted hash of your IP address, kept to enforce the daily free render limit. We do not store raw IP addresses with your renders.

Retention

How long StageMLS keeps photos depends entirely on how they reached us. There are two answers, and they are different:

• The staging tool at stagemls.com: your original photos are not stored on our servers at all. Staged renders are not stored either, apart from the reference renders described above, which are deleted within 24 hours.
• Win Kit uploads through your agent's link: your originals and the staged versions made from them are stored indefinitely, as part of the permanent record of that listing. There is no automatic expiry; they are removed when you or your agent asks, and a short record that each photo existed remains, as described above.

Cookies and analytics

StageMLS currently sets no advertising cookies and runs no third-party analytics scripts. If that changes, this policy will be updated first.

Payments

When paid plans launch, payments will be processed by Stripe; StageMLS will not store card numbers.

Business outreach

StageMLS may email real-estate professionals about listings they have publicly marketed. When it does, it uses only business-contact information the professional has published themselves (for example, an agent's or brokerage's own website) — it never buys, guesses, or scrapes contact details from listing portals. Every such message identifies StageMLS, includes a working one-click unsubscribe, and honors opt-outs immediately; unsubscribed and bounced addresses are added to a permanent suppression list so they are not contacted again. StageMLS does not sell or share this information.

Removal requests

Your email address. To have your email removed from the waitlist or support records, use the support form and we'll delete it.

Photos you uploaded through an agent's link. Tell your agent, and they will reach us; the support form works as a written backstop. What removal does and does not cover is spelled out under Win Kit photo uploads above.

Photos you put through the staging tool. Your original files are not stored on our servers, so there is nothing to remove there. Staged renders from batch and listing mode sit in the short-lived reference cache described above and delete themselves; the technical render records, which contain no images, are covered under retention above.